Puck advance issues have made me a Bradley non-believer

[murmur]

  :(
I received my Bradley 4 rack digital for Xmas in 2012.

I have been using a propane smoker for over 25 years
I was beyond excited for the controlled puck feed and not having to run outside every few hours to add wood chips.

In fairness- I had 2-3 weeks of good performance from this equipment before I started experiencing micro switch issues causing my pucks to all advance into the water bowl.

I learned early how to disassemble the generator and blow it all out. Frustrated at the lack of adjustment in the contact points of the armature/switch.

Over the last year I experience this stuck puck advance issue approx. 75% of every attempt at smoking.
Bradley has been non-responsive-Members of this forum have been very helpful
I am officially done after fighting with this issue today when trying to make Turkey Tasso for a New Years Day Jambalaya.

It seems that everytime I need my Bradley to work-It fails. It is beyond frustrating.

Tomorrow- I am taking it out to put it out of it's misery and purchase a Masterbuilt

I would rather be found dead in a forty acre field than ever use a Bradley product again.

[GusRobin]

when you say Bradley was non responsive, what did their Customer Service tell you?

[devo]

You can trash your smoker box but can you send me the smoke generator. Call me crazy but I bet I can get it to work  ;) and it would be a nice addition to Miss Piggy  :)

[Saber 4]

You can trash your smoker box but can you send me the smoke generator. Call me crazy but I bet I can get it to work  ;) and it would be a nice addition to Miss Piggy  :)

Sorry it's gotten to that point for you. If shipping to Texas wasn't so expensive I'd take the cabinet..lol I have an extra digital SG that I could rig up as a cold smoker.

[manfromplaid]

where in alberta are you  i  live in the edmonton area and would gladly take it out for disposal for you  let me know where you are   thanks 
jeff