.....I sent two different emails to BubbaPucks@gmail.com and never got a response, so I went to ebay for my pucks. I can't imagine there being much if any differance between the pucks. The ones I got from ebay came with eased (filed) edges so they slide nice and easy through the smoke generator puck mechanism. Do the BubbaPucks come the same way? I'm happy with my ebay pucks, and according to the seller's 100% positive feedback rating, I guess many others are as well.
Sorry to hear about your ordering experience but glad that you got some pucks! From the subsequent posting, it sounds like the Bubba Puck folks are on top of finding out about the no response and I expect that they'll get that cured.
To answer your question about the pucks.....yes, Bubba Pucks have always been machined to remove any burrs.....not just on the edges but on
all surfaces. I can't speak for the copy cat version, but the original Bubba Pucks went through extensive testing prior to release back in 2003 and current sales are worldwide with no negative feedback received to date. As most folks with Bradley Forum history can tell you, I introduced the Bubba Pucks back in '03 as a solution to the wasted bisquettes and retailed them exclusively through Chez Bubba.....that is, until CB's recent withdrawal from the Bradley retail market (and subsequent re-entry into "life"

) I no longer have any financial or business ties, (other than just minor advisory), to Bubba Pucks, but I suspect that you will see the first and original Bubba Puck become very competitive with the copy cat in the near future, which should prove beneficial to the end users.
Again, glad to hear that you're smokin' w/o wasting wood anyhow!
