Clicking noise in smoke generator

Brisket Lover · April 15, 2009, 06:41:44 PM

Went out to check on the pork butts and I heard a loud click click click... Didn't stop until I turned it off and back on. Any idea what this was or why it happened?

Gizmo · April 15, 2009, 09:24:20 PM

The only thing I know of that would make a clicking noise is the smoke generator puck advance arm. Are the pucks still advancing?

Smokin Soon · April 15, 2009, 10:11:00 PM

From my experience, that is not good. First try a good cleaning of the smoke generator to see if that helps. If the clicking noise sounds like stripped gears, call Brian at Bradley.

Brisket Lover · April 16, 2009, 05:36:15 AM

Once I turned it off and back on it was fine. I just cleaned a month ago or so and have only smoked a few times since so I don't think it is dirty. I'll keep an eye on it, but this is just becoming frustrating. Every few times I use it now something seems to break or be wrong.

Habanero Smoker · April 16, 2009, 02:06:25 PM

Was there any interruption in the power source going to the smoker. Sometime a power disruption during the time the generator is cycling can cause the advance cycle will come out of synchronization with the automatic timed cycle. Usually it not a clicking noise, but the motor trying to cycle, it get almost all the way around then cycles back repeatedly.

http://www.susanminor.org/forums/showpost.php?p=775&postcount=18

Brisket Lover · April 16, 2009, 04:00:38 PM

No power was good throughout the whole smoke. I'm just going to keep my eye on it.

Bradley (Head Office) · April 16, 2009, 06:33:53 PM

Hi B L

Like Gizmo & SS said constant clicking noise is not a good sign it is more than likely a stripped gear in your motor
Give me a call at the office 1-800-665-4188 ask to be transfered to Brian and i can walk you through some test to determine what the problem is.

Brian

Brisket Lover · April 16, 2009, 08:09:18 PM

Thanks I'll try and call tomorrow

Brisket Lover · April 24, 2009, 08:57:45 AM

Quote from: Bradley (Head Office) on April 16, 2009, 06:33:53 PM
Hi B L

Like Gizmo & SS said constant clicking noise is not a good sign it is more than likely a stripped gear in your motor
Give me a call at the office 1-800-665-4188 ask to be transfered to Brian and i can walk you through some test to determine what the problem is.

Brian

Hey Brian, with the in laws and my parents in town I forgot all about this until last night when I smoked a meat loaf. It happened again though. So I am planning on calling today. Im guessing between 3-4 EST. Hopefully you are in, but if not I will try again next week.

Bradley (Head Office) · April 24, 2009, 09:01:48 AM

Hi BL

I am in the office until 2:00 PST today
If you do not get a hold of me just tell the customer service person that you need a new motor for your generator.

Brian

Brisket Lover · April 24, 2009, 01:28:08 PM

Thanks, I didn't reach you but they took down my information and said they would ship one out on Monday.

79Cougar · April 24, 2009, 09:06:51 PM

I am experiencing the clicking and non-advance issue. I cleaned it up well but to no avail. My smoker is a two year old this spring so I am guessing no warranty. What does a new motor cost?
Thx
PS - I love my machine!!! My kids (20's) think I am a BBQ king and come by the house every Saturday late afternoon to see what dad has Q'd up. 8)

Brisket Lover · April 24, 2009, 10:04:29 PM

I was wondering that also. I would hate to think Im going to have to continually replace parts on this. Mine is about 4 months old. Ive replaced the slider front part with the circuit board and also the wires that attach to the plug in the cabinet came lose for no explanation. I love my product and wish it was built in the USA. I will say though that so far customer service has been great.

Brisket Lover · April 29, 2009, 12:20:12 PM

Part came today, but it is taco and pitcher night at the local dive bar. Can't miss that!