Hi,
Im new here, I just got my P10. It's my first electric smoker and first smoker from Bradley. I've set it up and im in the process of trying to season it but it just doesnt seem to want to work right. For some reason the pucks of wood just keep getting jammed. I've even tried taking it apart with a screwdriver to see what could be causing it, but nothing I could really see other than having to align the feeder tube absolutely correctly, but even then it still seems to jam.
I noticed this because when I first turned it on with the desired settings, the smell of the wood was acrid. It was not a pleasant sweet smoke smell, it was very bitter, and smelled burnt. I understand seasoning the unit will have chemical-like smells, but this is the wood puck itself. When I took a look at it, the puck was charred black. Is this normal? The 2nd puck got jammed. Again now having reset the smoker, the first puck went in but again the second one has jammed, creating the same acrid smell.
Is anyone else having this issue?
Cook time: 2 hours
Smoke time: 2 hours
Temp: 150F / 66C